Frequently Asked Questions

How can I join AAA?

There are three ways to sign up for AAA membership: by visiting our online membership sign-up page, by calling 877-244-9790, or by visiting your local AAA branch. Branch locations can be found here.

I’ve moved. How do I change my mailing address for EnCompass?

By simply updating your address on your AAA Colorado membership. You can change your address by emailing membershipservices@colorado.aaa.com, calling our membership department at 303-753-8800 ext. 8150, or by mail to Membership Services, AAA Colorado, 4100 E. Arkansas Ave., Denver, CO 80222. Please include your full name, membership number, the old address, and the new address. Depending on when we receive your address change, it may take one additional issue of the magazine before you start receiving EnCompass at your new address. This is because the magazine’s mailing labels are printed several weeks in advance of each issue.

I’m a AAA member, but I don’t receive EnCompass. How can I start getting it?

If you live outside Colorado, you will receive a different AAA publication from the club in your area. If you do live in Colorado but are not receiving the magazine, please contact our membership department at 303-753-8800, ext. 8150, to check that we have your correct address and that there are no “Do not mail” requests on your account. You may also wish to check with your local Post Office, especially if you receive your mail through a P.O. Box number or rural delivery, as sometimes the problem is at the delivery end.

I would like an additional copy of a specific issue of EnCompass. How can I get one?

If you need an extra copy of the current issue, you can pick one up free at any AAA Colorado branch office. Just click here for branch locations.

We are happy to send complimentary extra copies of any issue we have in stock. The most recent year’s issues are usually available; if you need an older issue and we don’t have any available, we can mail you a photocopy of the article you need. Please call the Managing Editor, 303-753-8800 ext. 8207, to request back issues.

How do I sign up for the email newsletters?

You can subscribe to EnCompass Extra, eUpdate and other email newletters at manage your emails. If you change your mind later, all our email newsletters contain an “Unsubscribe” link so you can instantly remove yourself from the mailing list if you choose. AAA Colorado does not sell, share or spam your email address.

We receive more copies than we want. How can I remove myself, or another person in my house from the EnCompass mailing list?

Call our membership department at 303-753-8800 ext. 8150, email membershipservices@colorado.aaa.com or mail your request (giving all the names involved) to Membership Services, AAA Colorado, 4100 E. Arkansas Ave., Denver, CO 80222. Please note that it may take one additional issue of the magazine before the change takes effect, because of when our mailing labels are printed. If you are no longer interested in receiving the print magazine, we hope you’ll let us know why, so we can improve our services in the future. The Digital Edition will always be accessible to you on this website, and you may also consider signing up for our monthly or bimonthly emails at manage your emails.

Who writes for EnCompass?

Feature articles in the magazine are written by professional freelance travel writers, or by EnCompass staff. Non-bylined articles in the magazine are written by EnCompass staff.

Do you accept story and photo submissions?

Unfortunately we cannot accept unsolicited articles or consider assignments for previously unpublished writers. If you are a photographer, or a professional freelance writer, please see our submission guidelines for more information.

Does EnCompass have any jobs or internships available?

At the moment we do not have an internship program or any job vacancies.

How can I comment on an article in EnCompass?

Please email any feedback on the magazine to editor@colorado.aaa.com.

How do I submit an event to the EnCompass events calendar?

Submitting events to EnCompass is free, but there is no guarantee that your event will be included in the magazine, as we usually have many more events than we have room to print. Please use the online event submission form at Submit an Event.

Does EnCompass write only about hotels, restaurants and attractions that are AAA-approved?

No. Our feature articles are objective, independent of AAA lodging and dining inspections, and are not paid promotions for the companies mentioned in them. We follow very strict guidelines for objective, ethical writing and keep a firm editorial separation between articles and advertising.

How can I place an advertisement in EnCompass?

Please check the current rate card and ad specifications for pricing, ad sizes available and other general information. For more information, contact the ad sales director, Dan Kimball, 303-753-8800 ext. 8004 or email dkimball@colorado.aaa.com.

How can I cancel my subscription to EnCompass?

Call our membership department at 303-753-8800 ext. 8150 and ask to be removed from the EnCompass mailing list. Please note that it may take one additional issue of the magazine before the change takes effect. The online version of the magazine will still be available to you, and if you would like to receive any of our e-newsletters instead, you can sign up at manage your emails. We’d also appreciate your feedback on why you no longer want to receive EnCompass—please let us know your concerns, by emailing editor@colorado.aaa.com.

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